Dedicated Internet Access
High-performance connection: the connectivity your customers deserve
Offer your customers a direct connection with Tier 1 standards and global coverage. Guarantee them fast, stable and predictable access.
What is Dedicated Internet Access?
Our Direct Internet Access (DIA) connectivity service is based on our own global Tier 1 infrastructure and is focused on providing high performance Internet connectivity to connect your offices. And where our infrastructure isn’t enough, you can rely on the best local providers thanks to our extensive global agreements. Your business will be connected directly to our cloud service providers (AWS, Azure, Google Cloud and Oracle) and meet global SD-WAN hybrid network requirements.
Additionally, if the systems break down or something fails, you will have the peace of mind that we are ready to offer you the maximum security with traffic channelled via different VPNs to guarantee data confidentiality and security, in addition to: redundant accesses, service multi-homing via BGPv4, Ipv4 and 6, complete routing and double housing, duplicate DNS with complete geographical diversity and resilient web nomenclature resolution strategies…
Benefits of Dedicated Internet Access
Do you know everything it can do for your business?
At Telefónica Global Solutions we understand how to help you in your business. Thanks to our wide broadband range (up to 10 Gbps) and our extensive experience, we can offer you Corporate Quality Broadband and low-cost connections fully covered by our comprehensive SLAs. For this reason, we will provide you with a service with major guarantees, flexibility and scalability:
Market our solutions like they were your own and unleash your customers’ power
We offer you not only Tier 1 capabilities, but also the possibility of reselling our solutions. You can centralise the services at an office or within an autonomous architecture.
Why TGS?
The guarantee and robustness of Telefónica’s network: your customers always connected
Thanks to our wide broadband range (up to 10 Gbps) and our extensive experience, we can offer you corporate quality connection at a reduced cost, fully covered by our comprehensive SLAs, which will protect you throughout the deployment process and beyond. Offer them best Internet connection wherever they are.
Leverage the robustness of our global Telefónica network to guarantee that the connection you offer your customers is dedicated, with private and symmetrical connections (identical upstream and downstream traffic) capable of supporting their most business-critical applications.
Tier 1 capabilities and full bandwidth range
With global coverage options.
One-stop-shop system
Lower costs and the effort required to interconnect several operators.
Integration options and extensive experience
That will complement your customers’ needs.
What people say about us
As a global hotel brand, being able to communicate effectively with anyone, in any language and in real time is priceless.
“We can rely on Telefónica for an optimal network. Telefónica Global Solutions provided us with excellent advice, attending to our needs in great detail”.
FAQs
At Telefónica Global Solutions we offer global Internet service in more than 170 countries. The solution can be based on the DIA service solution or on the Broadband service solution, depending on the customer’s needs, in addition to the regulatory coverage. In both cases, it can be covered through our infrastructure and Telefónica’s operational units or via ISP, and through associated global integrators.
In order to obtain a case-by-case view, we recommend you visit our coverage page to define the solution that best meets your needs.
Reports module: this module includes order/change request status reports, incident reports, inventory reports and SLA-based standard service performance reports. It is provided through the customer web portal.
As regards performance reports required by the customer, they must be indicated in the proposal and will have an associated cost.
When contracted, they allow customers to monitor their use and verify the degree of compliance of the SLAs and the specific performance reports they require. In some cases, Telefónica Global Solutions’ reports will be adapted or limited as a result of the performance data provided by the ISP.
Yes, there is a SOF for the Internet service, but it is not generated directly by the quotation tool.
Our Internet services have the following modalities:
- The Dedicated Internet Access (DIA) service modality: is a fast and reliable Internet access to back up your commercial processes worldwide using our Tier 1 capabilities and other ISP services.
- The Broadband for Business access service modality: is a fast, cheap and very secure Internet access that we adapt to your needs to better meet the demands of your business in a cost-effective way.
The service levels include: service level agreements (SLA), which include service credits if the committed values are not fulfilled and service level objectives (SLO) in which the established commitments are only target values, without associated credits.
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