Cloud Connect

Accelerate your digital transformation with the most secure and simple Cloud access

Forget about complex infrastructures and large investments with our hybrid and multi-cloud solutions. It’s time for your business to take off!

What is Cloud Connect?

Enterprises are increasingly adopting cloud-based industrial services such as VDC, IaaS and PaaS for their IT infrastructure and business applications.

Our Cloud Connect service offers you private and secure connectivity to leading Cloud Service Providers (CSPs), avoiding the problems of connecting via the Internet, such as: high latency, lack of traffic prioritisation or non-guaranteed security.

Cloud Connect is a service that connects services in the public cloud using our Global MPLS over a reliable, private virtual circuit to meet your digitisation needs, leaving you free to focus on what matters: your business.

Benefits of Cloud Connect

Do you know everything it can do for your business?

Our Cloud Connect solution offers reliable and secure Cloud connectivity. A complete proposal that eliminates the need for dedicated infrastructure and high interconnection deployment times. Better performance, greater resilience and service quality.

Better performance

Rapid cloud-based provisioning with high availability, low latency and network guarantee.

Greater resilience

All of Telefónica’s connections to CSPs are redundant in each PoP.

Service quality

Cloud Connect includes service level agreements (SLA), proactive management and traffic reports.

Flexibility

Take advantage of bandwidths of up to 10 Gbps. Since our network is already connected to the CSP, a dedicated port or line is not necessary. In some CSPs, the dedicated port is optional.

Connectivity to

Proprietary Telefónica cloud services, CSPs and SaaS.

Global coverage

The VPN connection of end customers to CSP is everywhere in the world, with at least two PoPs available per region in America, EMEA and APAC.

Why TGS?

The connectivity that gives you wings to grow

You can focus on what really matters with our solutions for digitising your processes. Take off with our solutions and expand your service portfolio with the simplicity of a Single Point of Contact, ensuring rapid and continuous deployment for your business.

01

Greater security

You can rest assured that the management of your company’s private information in the cloud via our VPN is secure, eliminating the risks inherent to connecting corporate infrastructure to the public Internet.

02

Customer Control Center

Self-service portal to manage your service from a single control panel: Service monitoring, ticketing, monitoring tools (real time, application and network performance, SLA management, etc.), information on contracted services.

03

Single point of contact

We provide end-to-end connectivity service: International VPN and connection to administration, maintenance and CSP, including configuration and management to facilitate your service and guarantee a premium user experience.

We help your customers in their digital transformation by accelerating their Hybrid and Multi-Cloud solutions.

Our dedicated VPNs guarantee the security of your customers.

E2E managed service with SLAs and proactivity.

 

What people say about us

08_melia

As a global hotel brand, being able to communicate effectively with anyone, in any language and in real time is priceless.

Chris Palomino VP Global de TI de Meliá Hotels International
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“We can rely on Telefónica for an optimal network. Telefónica Global Solutions provided us with excellent advice, attending to our needs in great detail”.

The leading company in specialized chemical products

FAQs

What Cloud Service Providers (CSPs) are available with Cloud Connect?

Microsoft Azure and Office 365, Amazon Web Services, Google Cloud Platform, Oracle, SAP, Salesforce and IBM Softlayer.

It is also possible to contract proprietary Telefónica cloud services such as Colocation/Housing, Virtual Data Centre or Open Cloud.

Each CSP has a service that enables the integration of the cloud platform with the private network of a third party (in this case, Telefónica). This service must be directly contracted with the CSP (in addition to the corresponding cloud services) in order to have Telefónica Cloud Connect.

What coverage does Cloud Connect have?

Worldwide. It can be contracted from Europe, the Middle East, Africa, America and the Asia-Pacific region. No matter where your offices are located.

Do Cloud Connect services include SLAs?

Yes, the service undertakes to deliver: Provisioning Time, Availability and Resolution Time, and Proactivity in the event of SLO incidents.

Is a new VPN required for each CSP?

No. Each CSP is a VPN site within the same VPN. If you want another VPN, there is no problem.

Can each CSP need a new Cloud Connect, even if they are in the same city?

Yes, each CSP is considered a different VPN, with different traffic.

Are there redundancy scenarios?

Yes, our connections to CSPs are redundant by default (Intra-PoP), due to which all data are fully protected and you can work without problems. An Intra-PoP redundancy option is also available for geographical diversification.

– Intra-PoP (by default): Redundant connection between Telefónica’s MPLS network and the CSP, included by default. Two redundant VLAN connections via Cloud Connect in a single PoP.

– Inter-PoP: Double redundant connection between Telefónica’s MPLS network and the CSP, for the most demanding customers. Two Cloud Connects in two different locations (principal and backup) within the same region.

Is Inter-PoP redundancy available for different geographical regions?

Cloud Connect does not have limitations and you can add as many VPN sites as you wish to its VPN in Cloud Connect However, the required CSP must be consulted as to whether it allows Inter-PoP redundancy for a specific service.

Cloud Connect’s Inter-PoP redundancy configuration is principal PoP-backup PoP, in active-passive mode.

Is it possible to contract another speed option, for example, 150 Mbps?

No, the bandwidth options are those defined by the CPS.

Does the service distinguish CoS?

The proprietary cloud services of Telefónica and Open Cloud distinguish six CoSs. However, third-party CSPs do not mark traffic with different CoSs, except for the Skype for Business (Office365) application. Cloud Connect normally classifies the types of service quality associated with traffic from the CSP as “Bronze”.

Are there different dedicated port options?

Yes, Amazon Web Services, Google Cloud Platform and Oracle offer the possibility of connecting to cloud services via dedicated 1 Gbps or 10 Gbps ports for the exclusive use of a customer. Dedicated ports make it possible to share bandwidth with different peerings (Private and Public) and connect the same Cloud Connect to different Virtual Private Clouds (VPC).

Dedicated ports must be requested in duplicate because the service is intra-PoP redundant by default.

Does the Cloud Connect service include reports?

Yes, bandwidth reports and usage for each virtual circuit are available for inbound and outbound traffic within the service.

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