Broadband Internet Access
Your customers need more speed; you can give it to them
Guarantee your customers the connection they need: with capacity for change, efficiency, security and speed.
What is Broadband Internet Access?
Broadband for Business is a type of connection that allows companies to meet their needs and offer connectivity to a large number of employees.
Our Broadband for Business (B4B) connectivity is the most profitable option for carriers and wholesalers to provide effective connectivity when access does not require first-class SLAs or a guaranteed bandwidth. We adapt the requirements that best meet your business needs in a cost-effective way.
The Broadband for Business connection your customers need with Tier 1 quality
At Telefónica Global Solutions we offer the most flexible Internet connection for your customers via FTTX, xDSL and LTE: Internet with our international network and our agreements with ISP carriers to achieve their objectives and yours.
Additionally, we guarantee global coverage with multiple bandwidth options with which you can offer a customised service.
Benefits of Broadband Internet Access
Do you know everything it can do for your business?
The quality connection your customers need
We know how to drive your customers’ businesses. We know that, in addition to guaranteeing the most flexible Internet access via FTTX or xDSL, your customers need to interconnect their offices and headquarters around the world. At TGS we offer you Internet access wit our international Tier 1 network and our agreements with ISP carriers to achieve your objectives and those of your customers.
A flexible service that helps you to offer what the market needs at any given time
Our service modality option is a fast, cheap and very secure Internet access. It is aimed at providing coverage to medium-sized and small offices with medium and low bandwidth demand that cannot accept service level agreements. Through public IPs you will be capable of providing broadband of up to 600 Mbps.
Additionally, you will have the complete catalogue of Telefónica Global Solutions at your disposal and its full set of value-added services, which offer application-level visibility, enhanced security functions, VoIP integration and optimisation of web and video traffic, SD-WAN and capacity to transition to hybrid networks, in addition to direct peerings with leading cloud and SaaS providers.
Why TGS?
Firmly committed to innovation
At Telefónica Global Solutions we know how to drive your customers’ businesses.
Global coverage with multiple bandwidth options in Europe, America and Asia.
All the technologies (xDSL, FTTx, LTE) that meet your business needs in a cost-effective way.
With value-added services so you can concentrate on your business.
Guaranteed Internet access with the best guarantees
Broadband Internet Access guarantees the connectivity and efficiency your customers need.
Integration with the whole TGS portfolio
SD-WAN, security options, IoT, cloud services and everything your customers may need.
Have full control
You can harmonise your services so you can offer them anywhere in the world like any other portfolio service.
Technical support
We also provide the best technical service and the experience of a world-leading team.
SVA
(IPv6, Full Routing, DNS, public IP addresses) according to the availability of the ISP.
Unmanaged and managed service
Under a spatial project.
Only SLOs
Asymmetric and symmetric access
According to the availability of the ISPv
Customer Control Center
Direct management website where you can monitor the registration of incidents, the list of contracted accesses and their status.
Team up with an international heavyweight player such as the Telefónica Group and take advantage of its strengths
From our local presence in nine countries (Germany, Argentina, Brazil, Spain, United States, France, Peru, Puerto Rico and United Kingdom) to our global coverage via our Tier 1 connection and our wide network of partners (> 91 Partners and 250 NNIs to reach more than 173 countries/territories), you will be capable of offering Broadband services all over the world.
Additionally, you have direct access to the main cloud service providers: AWS, Azure, Google Cloud and Oracle and with the option of shared Internet Access through which both the Internet and IP, VPN and MPLS routes are transported via a single network access link.
What people say about us
As a global hotel brand, being able to communicate effectively with anyone, in any language and in real time is priceless.
“We can rely on Telefónica for an optimal network. Telefónica Global Solutions provided us with excellent advice, attending to our needs in great detail”.
FAQS
At Telefónica Global Solutions we offer global Internet service in more than 170 countries. The solution can be based on the DIA service solution or on the Broadband service solution, depending on the customer’s needs, in addition to the regulatory coverage. In both cases, it can be covered through our infrastructure and Telefónica’s operational units or via ISP, and through associated global integrators.
In order to obtain a case-by-case view, we recommend you visit our coverage page to define the solution that best meets your needs.
Reports module: this module includes order/change request status reports, incident reports, inventory reports and SLA-based standard service performance reports. It is provided through the customer web portal.
As regards performance reports required by the customer, they must be indicated in the proposal and will have an associated cost.
When contracted, they allow customers to monitor their use and verify the degree of compliance of the SLAs and the specific performance reports they require. In some cases, Telefónica Global Solutions’ reports will be adapted or limited as a result of the performance data provided by the ISP.
Telefónica Global Solutions’ reports will be adapted or limited as a result of the performance data provided by the ISP.
Yes, there is a SOF for the Internet service, but it is not generated directly by the quotation tool. It can be viewed on this link.
Our Internet services have the following modalities:
- The Dedicated Internet Access (DIA) service modality: is a fast and reliable Internet access to back up your commercial processes worldwide using our Tier 1 capabilities and other ISP services.
- The Broadband for Business access service modality: is a fast, cheap and very secure Internet access that we adapt to your needs to better meet the demands of your business in a cost-effective way.
The service levels include: service level agreements (SLA), which include service credits if the committed values are not fulfilled and service level objectives (SLO) in which the established commitments are only target values, without associated credits.
Next steps