A connected business without borders
Discover how we helped to build an integrated and globally connected business.
The Challenge
For large companies it’s important to connect all IT systems to ensure the business can run efficiently. This is even more crucial when operating in multiple countries which brings more complexity.
Lanxess, a leading speciality chemical company, relies on seamless information flow through its SAP management control software across its global operations 24/7, as this enables them to gain the commercial insight and management visibility that is critical to their business. They needed a reliable and scalable end-to-end service.
Why Telefónica? As one of the world’s largest integrated telecommunications companies, we have extensive experience in delivering networking solutions on this scale.
The Solution
Our team spent time gaining a deep understanding of the specific needs of Lanxess which was vital as it ensured we delivered the optimum network solution and reassured our customer that they were in safe hands.
We connected 110 sites in 33 countries across 5 continents with our global mWAN service. We also put in place monitoring around the clock, service optimization and, importantly, we provided centralized billing and customer care through our Service Management Centres.
The right network solution is essential to remaining competitive in the global chemical industry. Our end-to-end solution made it possible for Lanxess to access real-time business information, at anytime from anywhere, keeping them one-step ahead of the competition.
The Results
By choosing Telefónica as a single supplier, Lanxess enjoyed improved service levels, were able to standardize their systems whilst also reducing costs. They also valued the support and advice they received from our team.
