Operator Connect by Telefónica Global Solutions
Microsoft Teams and Telefónica Global Solutions SIP Trunk services, have joined forces to create a global gateway to your full business digitalization
Overview
Now, more than ever, every business needs the best collaboration solutions for their increasingly digital work environments.
Microsoft Teams has become the most used collaboration tool for chat, video call and voice calling portraying itself as the ultimate phone system for businesses. To do so, Telefónica Global Solutions and Microsoft Teams offer 2 ways:
Microsoft Operator Connect allows you to manage your Voice services seamlessly through Microsoft Teams and connect directly and privately, with our SIP Trunk services in just a couple of clicks. In doing so, you’ll be part of our Tier 1 capabilities in SIP Trunk Services provides.
Maintaining your existing service provider agreements and use on premises/hybrid hardware, Direct Routing lets you make and receive calls through MS Teams by linking the platform to our SIP Trunk.
What are their differences?
Mainly, in how to connect to the public switched telephone network (PSTN).
Direct Routing connects you linking the platform (Microsoft Teams) to the network through your on-premises PSTN infrastructure.
It allows you to maintain existing service provider agreements and use on premises/hybrid hardware.
- Required for PBX co-existence
- Access to TGS Global Network
It takes you to Microsoft Teams without the need for any new infrastructure since it uses existing PSTN infrastructure so the connection is purely private.
Enjoy the maximum quality in your calls while it lets you configure, manage and assign DID’s directly through your Teams Admin Center with just a couple of clicks.
Telefónica Global Solutions provides both services, Direct Routing and Operator Connect and which you choose will depend on your needs. We will be more than happy to help you choose between both services.
What are the benefits of Operator Connect?
Faster access to numbers provisioning.
Upgrade using the API of portal and self manage your DIDs from the Admin Center.
Order and manage your solution through one easier interface.
APIs making the system “talk” with each other. Everything will be applied seamlessly to your TGS SIP Trunk services.
Save on infrastructure purchase and management.
Manage call control in the cloud with Phone System, eliminating need to purchase and maintain equipment.
Easy Communications.
Regular communications for Service Interface changes and product updates, around Network SLA and Call Quality.
Operator Connect works as an “As a service” model for e2e managed voice services delivered by Telefónica Global Solutions to Microsoft Teams’ Users. It aims to simplify your life reducing costs and improving your user experience exponentially from the very first moment.
It uses Microsoft Teams as the primary phone system to make and receive calls from the public network through your Telefónica Global Solutions voice network. You can enjoy the robustness of our Managed SIP Trunk Services and our extended coverage.
- It is pure cloud and a fully managed solution (over existing PSTN infrastructure)
- Managed from the Microsoft Admin Center – full control on the DID assignment
- Faster access to our SIP Trunk Network
- Dedicated SLAs and QoS
Telefónica Global Solutions as your best Voice operator with Microsoft Operator Connect
Enjoy from minute 1 the excellent End to End support service from us. We will provide you with best coverage thanks to our PSTN Replacement presence in key areas such as the Americas and Europe (and more countries and regions on demand). Our service uses our own networks in Latin America and Europe providing the best quality and reliability, with infrastructure and peerings in-region to optimize the voice transport for our customers.
Let us accompany you through the process:
- Choosing the most appropriate service
- The start-up
- Management
- Reporting
- SLAs
- Use of the Web portal.
You will be able to take full advantage of all the possibilities that Telefónica Global Solutions can offer you as an expert multinational and leader in Voice services through an internationally recognized SIP Trunk service.
SIMPLICITY
Easy integration with UCC, flexibility and scalability adapter to your needs.
One contract & one point of contact and management.
CONSTANT TGS SUPPORT
SLAs, reporting tools and absolute guarantee of visibility over your service
WORLD CLASS COVERAGE
With global reach through a large number of interconnections
>140 country agreements and more available on demand
EXPERTISE
Tier 1 capabilities worlwide and top 1 SIP provider in Europe and Americas
Telefónica Global Solutions Operation Connect & PSTN Coverage
