Professional Services

Take your business to the next level thanks to our professional services

Our hyper-customised services are focused on improving any transformation process in which your company is immersed, from consultancy to integration, and can provide professionals with the specific skills you may need at any given time.

What are Professional Services?

Our services are aimed at improving any transformation process in which your company is immersed, from consultancy to integration, since we can provide the support you need at any given time. Thanks to our extensive experience, we know that the casuistry of each company is different, as are the applicable solutions. We are capable of adapting to you and your business to give you the support you need in each project.

At Telefónica Global Solutions we focus on the basic stages of our customers’ customer journey, dividing them into four stages and that provide the necessary information to create those customised developments:

Evaluation

Discovery and support in the decision-making process. Business alignment.

Design

Support for design and architecture

Migration

Support for implementation, deployment and transition

Managed service

Support for operation and ongoing improvement

At TGS we provide support from discovery and support in decision-making to the implementation of operations, transition and migration of processes to all types of environments and technologies.

Benefits of Professional Services

Do you know everything it can do for your business?

The size and location of your company and its offices does not matter. At Telefónica Global Solutions we offer services that can evolve, change and grow on the go, in step with your business.

We provide services wherever you need them, also remotely.

We offer global services with worldwide coverage: We provide our services both remotely and on-premise.

A complete set of SLA and SLO defined by KPIs and objectives for each professional service provided.

Accompanied by our Reporting Service.

 

Modularity and flexibility are our winning card

The flexibility and modularity that characterise our Professional Services are the most outstanding and attractive aspects.

You can take advantage of all our connectivity and networking services from a holistic standpoint, solution oriented and with a much more complete vision, since you will have the support of a global group such as Telefónica. Leverage our expertise in connectivity and networking and obtain not only the necessary connection for the operation of your business, but also the design, planning and even the necessary staff to implement any project you wish to undertake.

Why TGS?

Designed to achieve your objectives

Thanks to our extensive experience and our wide range of solutions, we are prepared to offer any type of support in every aspect of our projects.

Agility, high performance, constant analysis, focus on optimisation.

Flexibility and modularisation to enhance the customisation of the service.

Open service.

 

 

What people say about us

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As a global hotel brand, being able to communicate effectively with anyone, in any language and in real time is priceless.

Chris Palomino VP Global de TI de Meliá Hotels International
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“We can rely on Telefónica for an optimal network. Telefónica Global Solutions provided us with excellent advice, attending to our needs in great detail”.

The leading company in specialized chemical products

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