Dedicated Internet Access
Your private high-performance Internet connection
Your business deserves a direct connection with Tier 1 standards and global coverage that guarantee you fast, stable and predictable access.
What is Dedicated Internet Access?
Our Direct Internet Access (DIA) connectivity service is based on our own global Tier 1 infrastructure and is focused on providing high performance Internet connectivity to connect your offices. And where our infrastructure isn’t enough, you can rely on the best local providers thanks to our extensive global agreements. Your business will be connected directly to our cloud service providers (AWS, Azure, Google Cloud and Oracle) and meet global SD-WAN hybrid network requirements.
Additionally, if the systems break or something fails, you will have the peace of mind that we are prepared to offer maximum security, with traffic channelled via different VPNs to guarantee data confidentiality and security, in addition to: Redundant accesses, Multi-homing of your services via BGPv4, Ipv4 and 6, full routing and dual hosting, duplicate DNS with complete geographic diversity and resilient web nomenclature resolution strategies…
Benefits of Dedicated Internet Access
Do you know everything it can do for your business?
At Telefónica Global Solutions we will provide you with a single point of contact throughout the life cycle of the service to meet your flexibility and scalability needs, so your company is covered today and in future.
Thanks to our wide broadband range (up to 10 Gbps) and our extensive experience, we can offer you Corporate Quality connection at reduced cost, fully covered with our comprehensive SLAs that will protect you throughout the deployment process and beyond.
Additionally, redundant accesses, Multi-homing of your services via BGPv4, Ipv4 and 6, full routing and dual hosting, duplicate DNS with complete geographical diversity and resilient web nomenclature resolution strategies
Why TGS?
Trust in a company with international experience and robustness is synonymous to peace of mind
Thanks to our wide broadband range (up to 10 Gbps) and our extensive experience, we can offer you corporate quality connection at a reduced cost, fully covered by our comprehensive SLAs that will protect you throughout the deployment process and beyond. Enjoy the guarantee and robustness of Telefónica’s network.
Local distribution in nine countries
Germany, Argentina, Brazil, Spain, United States, France, Peru, Puerto Rico and United Kingdom.
Customer Control Centre
Service and incident management reports.
International Control Centre
Managed or unmanaged services: proactive management of the service 24 hours a day.
Our service adapts to your needs
We also offer you two options:
– Tier 1 capabilities
– Buyback of solutions
Both with the option of centralised management in a single office or autonomous architecture solution:
– High-performance connectivity to cover Data Centers, Web Serves, HQ, etc.
– Shared Internet and VPN infrastructure: CPE and access are shared for Internet and VPN services, with traffic channelled via different VPNs to guarantee the data confidentiality and security (MultiVPN).
Dedicated connection with the robustness of our Tier 1 Network and broadband that grows with you.
Managed service to keep your business performing at the highest level at all times.
With the security solutions that guarantee the protection of your business.
What people say about us
Once again, Telefónica Global Solutions consolidates its position as a Very Strong player in wholesale IoT services according to GlobalData, covering the end-to-end offering, from devices to IoT solutions, as well as big data and AI solutions.”
“GlobalData ranks Telefónica Global Solutions as a Leader in Innovation for its Voice Fraud Management System (TUKU) in the latest Wholesale Anti-Fraud Competitive Landscape Assessment, an in house solutions using Big Data methodology mitigating fraud by 95%”.
“Telefónica Global Solutions receives a VERY STRONG rating as a telecoms wholesale player. The company is executing its NaaS strategy and real-time connectivity through its API marketplace, while focusing on emerging technologies with new agreements with satellite providers and strengthening its quality assurance systems”
“GlobalData has rated Telefónica as a VERY STRONG player in its latest Global Enterprise benchmark highlighting sustained growth in core markets and Tech companies, including both corporate and SME segments”.
“Once again, Telefónica Global Solutions received a very strong rating for its comprehensive IPX solution and its strong global reach.”
“Telefónica is rated very strong in the global collaboration market, as it offers a broad portfolio with strong global reach and resilience”.
“Telefónica Global Solutions’ Global SIM works reliably in any network in which it is incorporated”.
As a global hotel brand, being able to communicate effectively with anyone, in any language and in real time is priceless.
“Thanks to Telefónica Global Solutions and its omnichannel platform, we obtained excellent results using RCS and SMS technology, which has become a very powerful channel for our activations”
“We can rely on Telefónica for an optimal network. Telefónica Global Solutions provided us with excellent advice, attending to our needs in great detail”.
FAQs
At Telefónica Global Solutions we offer global Internet service in more than 170 countries. The solution can be based on the DIA service solution or on the Broadband service solution, depending on the customer’s needs, in addition to the regulatory coverage. In both cases, it can be covered through our infrastructure and Telefónica’s operational units or via ISP, and through associated global integrators.
In order to obtain a case-by-case view, we recommend you visit our coverage page to define the solution that best meets your needs.
Reports module: this module includes order/change request status reports, incident reports, inventory reports and SLA-based standard service performance reports. It is provided through the customer web portal.
As regards performance reports required by the customer, they must be indicated in the proposal and will have an associated cost.
When contracted, they allow customers to monitor their use and verify the degree of compliance of the SLAs and the specific performance reports they require. In some cases, Telefónica Global Solutions’ reports will be adapted or limited as a result of the performance data provided by the ISP.
Yes, there is a SOF for the Internet service, but it is not generated directly by the quotation tool. It can be viewed on this link.
Our Internet services have the following modalities:
- The Dedicated Internet Access (DIA) service modality: is a fast and reliable Internet access to back up your commercial processes worldwide using our Tier 1 capabilities and other ISP services.
- The Broadband for Business access service modality: is a fast, cheap and very secure Internet access that we adapt to your needs to better meet the demands of your business in a cost-effective way.
The service levels include: service level agreements (SLA), which include service credits if the committed values are not fulfilled and service level objectives (SLO) in which the established commitments are only target values, without associated credits.
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