Broadband Internet Access
The broadband that accelerates your business
Enjoy a faster, cheaper and more secure Internet connection. With global coverage, multiple formats and predictable stability thanks to our local agreements with the best partners.
What is Broadband Internet Access?
At Telefónica Global Solutions we offer you the most profitable option to provide effective Internet connectivity of your headquarters when access does not require first-class service level agreements nor guaranteed broadband. Thanks to our extensive global ISP experience and our agreements with other third parties, we give you the global coverage you need.
Connect your offices and headquarters anywhere in the world: affordable broadband up to 1 Gbps and Broadband for Business (B4B) and covered by our SLOs. We adapt the requirements that best meet the demands of your organisation in a cost-effective way.
Maintain full control of your headquarters and benefit from our expert technical support and assistance wherever they are.
Benefits of Broadband Internet Access
Do you know everything it can do for your business?
Keep your business running at the highest level at all times. We know from experience that, in addition to offering greater flexibility in Internet access over FTTX or xDSL, you need to interconnect your offices and headquarters around the world.
Benefit from the guarantee offered by Telefónica’s global Network and from all the innovation we can offer in overlay technology, from our cutting-edge SD-WAN to security services, redundant accesses, multi-homing of your services via BGPv4 and also:
Why TGS?
We innovate continuously to offer you the best connection
Our reliable and high-performance Internet access service allows you to access the Internet using our Tier 1 capabilities. Additionally, we can provide you with a wide range of coverage services and broadband options that will give you access to a full set of value-added services: application-level visibility, enhanced security functions, VoIP integration and optimisation of web and video traffic, SD-WAN and capacity to transition to hybrid networks, in addition to direct peerings with leading cloud and SaaS providers.
Global coverage with multiple bandwidth options in Europe, America and Asia.
All the technologies (xDSL, FTTx, LTE) that meet your business needs in a cost-effective way.
With value-added services so you can concentrate on your business.
What people say about us
As a global hotel brand, being able to communicate effectively with anyone, in any language and in real time is priceless.
“We can rely on Telefónica for an optimal network. Telefónica Global Solutions provided us with excellent advice, attending to our needs in great detail”.
FAQs
At Telefónica Global Solutions we offer global Internet service in more than 170 countries. The solution can be based on the DIA service solution or on the Broadband service solution, depending on the customer’s needs, in addition to the regulatory coverage. In both cases, it can be covered through our infrastructure and Telefónica’s operational units or via ISP, and through associated global integrators.
In order to obtain a case-by-case view, we recommend you visit our coverage page to define the solution that best meets your needs.
Reports module: this module includes order/change request status reports, incident reports, inventory reports and SLA-based standard service performance reports. It is provided through the customer web portal.
In the case of the Broadband for Enterprises option, performance reports fall outside the standard, and therefore any request must be processed through a special project.
Yes, there is a SOF for the Internet service, but it is not generated directly by the quotation tool.
Our Internet services have the following modalities:
- The Dedicated Internet Access (DIA) service modality: is a fast and reliable Internet access to back up your commercial processes worldwide using our Tier 1 capabilities and other ISP services.
- The Broadband for Business access service modality: is a fast, cheap and very secure Internet access that we adapt to your needs to better meet the demands of your business in a cost-effective way.
The management option is not included in the service standard, due to which a special project must be opened and operational validation is required in order to offer the service.
Service levels include: service level agreements (SLA), with service credits if the committed values are not fulfilled, and service level objectives (SLO) in which the established commitments are only target values, without associated credits.
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